Policy terms behind local wallet use
Our Legal notice sets the conditions for opening, using and closing an account, with access depending on local law. You must provide accurate account details and complete the clear phone verification step before account access is enabled. Wallet records are matched to the account details you
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submit; DANA, OVO, GoPay and QRIS may show different status messages from bank transfer or virtual account processing. We retain transaction references so we can resolve a payment question, confirm a withdrawal request and meet applicable record duties. If a rule changes your access, we will
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use the contact route shown in your account to explain the practical next step. The same policy applies when you move between a mobile browser and desktop, while local availability remains subject to the law that applies to you.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.